Code & compliance
Investigations and rulings
As New Zealand's electricity regulator, it’s our job to actively monitor the electricity market, enforce the rules and hold industry participants to account.
You can see our ongoing investigations into alleged breaches below. If you are an industry participant and there is an open investigation, you can opt to join the investigation if you have been affected by the breach.
| Date | Industry participant | Description | Status | |
|---|---|---|---|---|
| Open 20 March 2026 | Manawa Energy Ltd |
Alleged generation offer behaviour within the gate closure period. Part 13 clause 13.19AA.
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Open – open to join
|
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| Open 20 March 2026 | Glo-Bug Ltd |
Alleged failure to ensure accurate submission information and provide corrected information. Part 15.
|
Open – open to join
|
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| Open 20 March 2026 | Meridian Energy Ltd |
Alleged failure to comply with its voltage support obligations at Harapaki Wind Farm. Part 8, clause 8.23.
|
Open – open to join
|
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| Open 20 March 2026 | Pulse Energy Alliance LP |
Alleged disconnection of a medically dependent consumer and other related Consumer Care Obligations alleged breaches. Part 11A.
|
Open – open to join
|
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| 9 December 2025 | Genesis Energy Ltd |
Alleged dispatch non-compliance at Waipipi wind farm. Part 13 clause 13.82(2).
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Open – investigation underway
|
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| 9 December 2025 | Nova Energy Ltd |
Alleged disconnection of known medically dependent consumer premises. Part 11A.
|
Open – investigation underway
|
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| 9 December 2025 | Waverley Wind Farm Ltd |
Alleged dispatch non-compliance at Waipipi wind farm. Part 13 clause 13.82(2).
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Open – investigation underway
|
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| 9 December 2025 | Genesis Energy Ltd |
Alleged breaches of DUML database accuracy and submission information. Part 15.
|
Open – investigation underway
|
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| 15 April 2025 | Contact Energy Ltd |
Failure to maintain an up-to-date DUML database and keep submission information complete and accurate. Clause 15.2(1) and clause 11 of Schedule 15.3.
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Open – investigation underway
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| 9 December 2025 | Genesis Energy Ltd |
Alleged breaches of DUML database accuracy and submission information. Part 15.
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Closed – no further action
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| 21 October 2025 | Switch Utilities Ltd |
Disconnection of premises where a medically dependent consumer resided. Schedule 11A.1.
|
Closed – no further action
|
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| 3 September 2025 | South Pacific Energy Ltd |
Did not meet its obligations for prudential requirements on 27 February 2025. Clause 14A.6(2).
|
Closed – referred to Rulings Panel
|