Contact us
We welcome your queries about the electricity industry, our projects and consultations. We're also happy to support and advise on compliance with electricity industry regulation. Get in touch!
General queries
+64 4 460 8860
If you're deaf, hard of hearing or find it hard to communicate by phone, then the New Zealand Relay Service may support you to contact us.
Our postal address
PO Box 10041, Wellington 6143
Our physical address
Level 7, AON Centre, 1 Willis Street, Wellington 6011
Issue with your power company?
If you're having issues with your power company, contact them in the first instance.
If you’re not happy with your power company’s answer, or you want to talk to someone else, you can contact Utilities Disputes for free on 0800 22 33 40 or make a complaint online at www.udl.co.nz
If you're medically dependent, or believe your power company is not meeting its consumer care obligations, you can call our call centre: 0800 62 62 44.
Compliance queries
Official Information Act requests
Media queries
021 073 7777 or communications@ea.govt.nz
Subscribe to our newsletter
Get the latest news from the Electricity Authority direct to your inbox.