General news
Briefing for retailers on Consumer Care Guidelines consultation
- Consumers
- Retail
The Electricity Authority invites retailers to an online briefing on its Consumer Care Guidelines consultation this Friday 15 September 9.30-10.30am.
Join us for a presentation from our Retail Policy team on the four options we propose to update and strengthen the Consumer Care Guidelines. The presentation will be followed by information on how to provide feedback and a Q&A session.
Register for the briefing here.
Presenters include Brent Lewers, Retail Policy Manager and Sebastian Judge, Policy Analyst. We look forward to seeing you on Friday.
Related News
New guidance to help retailers meet Consumer Care Obligations
The Electricity Authority Te Mana Hiko has published guidance for electricity retailers to help them implement the Consumer Care Obligations (Obligations) that…
Communications workshop: Official conservation campaign and rolling outages
As part of preparing for security of supply events, Transpower and the Electricity Authority Te Mana Hiko are hosting a 1-day workshop on Thursday 27 February …
Electricity Authority publishes new consumer protections
The Electricity Authority Te Mana Hiko has published the Consumer Care Obligations, mandating key protections for electricity consumers in New Zealand. The Aut…