General news
Join our industry webinar on Consumer Care Obligations
- Consumers
- Compliance
The remaining Consumer Care Obligations protections come into effect on 1 April 2025.
On Thursday 20 March at 2pm the Electricity Authority is hosting a webinar to help electricity electricity retailers and distributors to operationalise these protections.
We will provide an overview of the Consumer Care Obligations, what is required, and how retailers and distributors can comply. We will also discuss key requirements and answer your questions.
If you have questions or topics you would like us to cover in the webinar, please email them to consumercare@ea.govt.nz by 5pm, Monday 17 March.
This webinar is designed for electricity retailers and distributors to support compliance with the Consumer Care Obligations ahead of 1 April 2025. If you are a consumer or community group and would like to know more about the Consumer Care Obligations, please contact consumercare@ea.govt.nz
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