Press release

Working with Manawa Energy and Prime Energy to ensure managed resolution for customers

  • Consumers
  • Retail

The Electricity Authority Te Mana Hiko (Authority) is working with Manawa Energy and Prime Energy to come to a managed resolution for its customers in relation to the recent termination of Prime Energy’s electricity supply and services agreement with Manawa Energy.

“As the regulator, our priority is ensuring no disconnections take place and that a resolution is effectively managed for impacted customers,” says Authority Chief Executive Sarah Gillies.

The regulator has worked with Manawa Energy and Prime Energy to ensure continuity of supply to customers.

Related News

Technical consultation opens on improvements to industry switching processes

The Electricity Authority has made a provisional decision to amend the Electricity Industry Participation Code 2010 to modernise electricity switching processe…

Authority unlocks more choice for consumers with new and improved data standards

The Electricity Authority Te Mana Hiko has announced new information-sharing protocols to standardise and improve access to electricity plans, products and usa…

Guidance published on LRMC-based distribution rebates and updated eligibility of business consumers

The Electricity Authority Te Mana Hiko has published guidance giving distributors practical advice about how to calculate long run marginal cost and use it whe…