Press release

Working with Manawa Energy and Prime Energy to ensure managed resolution for customers

  • Consumers
  • Retail

The Electricity Authority Te Mana Hiko (Authority) is working with Manawa Energy and Prime Energy to come to a managed resolution for its customers in relation to the recent termination of Prime Energy’s electricity supply and services agreement with Manawa Energy.

“As the regulator, our priority is ensuring no disconnections take place and that a resolution is effectively managed for impacted customers,” says Authority Chief Executive Sarah Gillies.

The regulator has worked with Manawa Energy and Prime Energy to ensure continuity of supply to customers.

Related News

Energy Competition Task Force set up to improve electricity market performance

The Electricity Authority Te Mana Hiko and the Commerce Commission Te Komihana Tauhokohoko have established an Energy Competition Task Force to develop a serie…

Consumer Care Obligations consultation extended

The Electricity Authority has extended the deadline for feedback on the Proposed Consumer Care Obligations consultation paper to provide participants with addi…

Alignment statements due for Consumer Care Guidelines this Friday 9 August

This is the last week for retailers who supply electricity, used fully or partly for domestic purposes, to provide their Consumer Care Guidelines annual alignm…