Press release
Working with Manawa Energy and Prime Energy to ensure managed resolution for customers
- Consumers
- Retail
The Electricity Authority Te Mana Hiko (Authority) is working with Manawa Energy and Prime Energy to come to a managed resolution for its customers in relation to the recent termination of Prime Energy’s electricity supply and services agreement with Manawa Energy.
“As the regulator, our priority is ensuring no disconnections take place and that a resolution is effectively managed for impacted customers,” says Authority Chief Executive Sarah Gillies.
The regulator has worked with Manawa Energy and Prime Energy to ensure continuity of supply to customers.
Related News
Electricity Authority announces electricity emergency reserve scheme
The Authority announced today that an emergency reserve scheme will be established as an extra layer of protection against unplanned disconnections for New Zea…
Next steps on multiple trading relationships and switching
The Electricity Authority Te Mana Hiko would like to thank everyone who provided feedback in our June-July consultation on multiple trading relationships…
Clarification on small business eligibility for peak export rebates
In July 2025 we introduced a requirement that, from 1 April 2026, electricity distribution businesses will need to pay negative charges (rebates) to households…