Our projects
Consumer protection

Improving retail market monitoring

We want to improve how we monitor the retail market to improve outcomes for all consumers.

  • Consumers
  • Retail
  • Overview

    Timeline

    Past activity
    • 1 - 22 October 2024

      Consultation —
      Amended information notice and updated analysis
      View consultation
    • 1 October 2024

      Privacy impact assessment —

      An assessment of the potential privacy risks of the proposed notice and the actions we intend to take to mitigate these risks.

    • 24 January 2024

      Event —
      Webinar: Improving monitoring of the retail market
      View event
    • 4 December 2023 - 29 February 2024

      Consultation —
      Clause 2.16 information notice
      View consultation

    Project background

    Other projects in Consumer protection
    View all projects

    Consumer Care Guidelines

    Developing new Consumer Care Guidelines for retailers to better serve consumers.

    Improving consumer choice

    Supporting consumer information, comparison and switching initiatives.