Official Information Act requests
If you have a query that is not answered by the publicly available information on this website, feel free to contact info@ea.govt.nz.
If you wish to make a formal request under the Official Information Act, please read the process below. You can also explore our responses to previous requests, as your query may have already been answered.
How to make an official information request
The Official Information Act 1982 gives New Zealanders the right to request official information. Here's some information to help you make a request to us.
How can I make an information request?
To make a request, please email oia@ea.govt.nz with specific details of the information you are after and your contact details.
Before making the request, please use the search function to check for the information carefully on this website.
When will I hear from you?
We will respond to your request as soon as reasonably practicable and no later than 20 working days after we receive it.
In some cases, we may require an extension, see section 15A of the Official Information Act.
How can I follow up or make a complaint?
If you wish to follow up your request or are unhappy with our response, please email oia@ea.govt.nz in the first instance so that we can try to resolve the issue.
Alternatively, you have the right to seek a review of the response by the Office of the Ombudsman. The Ombudsman will decide whether to investigate and review our decision and they may make a recommendation to us.
Official Information Act responses
We are committed to being as transparent as possible about our work. We strive to publish all our responses to requests under the Official Information Act (OIA), after they have been sent to the requestor.
See below for our OIA responses, which include the information being released and what information, if any, has been withheld and under which grounds of the Act.
| Date | Official Information Act request | Response |
|---|---|---|
16 November |
Parental leave policies |
|
1 November 2024 |
Electricity industry participant perceptions survey results |
|
31 October 2024 |
Undesirable trading situation |
|
21 October 2024 |
Pride Pledge |
|
1 October 2024 |
Risk management review |
|
25 September 2024 |
Compliance data |
|
22 August 2024 |
Market participant behaviour |
|
22 August 2024 |
Section 46 requests |
|
16 August 2024 |
Retailer definition |
|
13 August 2024 |
Ministerial correspondence |
|
8 August 2024 |
Ministerial Briefings |
|
24 July 2024 |
Customer data |
|
17 July 2024 |
Emissions reduction plan |
|
16 July 2024 |
ICP information |
|
11 June 2024 |
Response to 10 May |
|
27 June 2024 |
Smart EV chargers |
|
17 May 2024 |
Distributor price codes |
|
15 May 2024 |
Customer data |
|
9 May 2024 |
9 August 2021 |
|
1 May 2024 |
HP Notice |
|
26 April 2024 |
Contractors and consultants |
|
16 April 2024 |
Correspondence |
|
9 April 2024 |
Risk management review |
|
11 April 2024 |
Staff redundancies |
|
3 April 2024 |
Expenditure and procurement process |
|
18 March 2024 |
Customer data |
|
28 February 2024 |
Risk management review |
|
17 February 2024 |
Expenditure |
|
9 February 2024 |
Correspondence |
|
31 January 2024 |
Correspondence |
|
25 January 2024 |
Chair and CE meetings |
|
22 January 2024 |
Powerswitch |
|
22 January 2024 |
Risk management review |
|
18 January 2024 |
Brand and website |
|
18 December 2023 |
Customer data |
|
23 November 2023 |
Use of te reo Māori |
|
7 November 2023 |
Electricity industry participant perceptions survey results |
|
9 October 2023 |
Disconnection data |
|
14 September 2023 |
Electricity pylons and high voltage lines in Sockburn |
|
7 September 2023 |
Consumer Care Guidelines |
|
31 August 2023 |
EIEP13A and EIEP13B requests |
|
8 August 2023 |
Embedded networks and the default distributor agreement |
|
14 April 2023 |
Residential consumer information and data |
|
11 April 2023 |
Brand |
|
15 March 2023 |
Personal dwelling |
|
27 February 2023 |
Kapuni gas plant/CO2 shortage |
|
27 February 2023 |
Electricity consumption of metering and control devices |
|
13 February 2023 |
Electricity industry participant perceptions survey results |
|
12 February 2023 |
Powerswitch |
|
8 February 2023 |
Powerswitch |
|
4 February 2023 |
Security and Reliability Council |
|
19 December 2022 |
Board papers on grid connection of energy systems |
|
6 December 2022 |
Electricity industry participant perceptions survey results |
|
17 November 2022 |
Smart meters |
|
17 November 2022 |
Engagement with lobbyists |
|
21 October 2022 |
Media queries |
|
19 October 2022 |
Winter security of supply standards |
|
25 August 2022 |
Salary bands |
|
20 July 2022 |
Nova's submission on the financial transmission rights market review |
|
4 July 2022 |
Status of work of each recommendation from MBIE's investigation into 9 August 2021 event |
|
18 June 2022 |
Collection of data related to the impact of Covid-19 on electricity in New Zealand |
|
9 June 2022 |
Turitea wind farm, Ohariu wind farm, Ngawha B power station, Tararua wind farm and Te Rere Hau wind farm |
|
20 April 2022 |
Summary of submissions on the wholesale market review |
|
19 March 2022 |
Crime Scene Cleaners |
|
17 March 2022 |
Correspondence on an audit dispute |
|
15 February 2022 |
Survey results of electricity industry participant perceptions |
|
25 January 2022 |
Correspondence with Meridian on the wholesale market review |